Privacy Policy

Our commitment to protecting your data

At Atelier Minook, protecting your privacy is an absolute priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.

The information we collect

When you visit the site, we automatically collect certain information about your device (IP address, time zone, cookies installed on your device). Additionally, when you make a purchase, we collect the information necessary to process your order:

  • Your first and last name

  • Your billing and shipping address

  • Your email address and phone number

  • Payment data (which is encrypted and managed directly by our secure banking partners, such as Stripe or PayPal. We never have access to your credit card numbers).

2. How do we use your information?

We use the order information we collect to:

  • Ship your Book Nooks and provide you with tracking numbers.

  • Communicate with you regarding the status of your order or our customer service.

  • Assess potential fraud or risks (particularly via your IP address).

  • With your consent (if you subscribe to our newsletter), send you information about our new products or offers.

3. Sharing your personal information (Third parties)

For our shop to operate, we share your data with trusted service providers strictly necessary for our business:

  • Shopify: Our e-commerce platform that hosts our site and manages databases.

  • Our logistics partners: Shipping information (name, address) is transmitted to our manufacturers and carriers to ensure the delivery of your package to your home.

  • Google Analytics / Meta: To help us understand how our customers use the site and improve our navigation (this data is anonymized).

We never resell your personal data to third-party companies.

4. Your rights (GDPR Compliance)

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us at the following address: [Your Professional Email Address].

5. Data Retention

When you place an order through the site, we retain your order information in our records for legal and accounting reasons, unless you ask us to delete it.

6. Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [Your Professional Email Address].